Hosted Contact Center
Hosted contact center platforms are poised to take the lead over their legacy counterparts, soon - and for good reasons. They’re more flexible in the communication modalities they support, they come with more features, and they often cost less than in-house systems. On-premises systems just can’t compete.
Hosted contact center services from One View provide all the benefits of a hosted platform, while also accommodating contemporary requirements such as omni-channel support, CRM integration, and overall customizability.
To thrive in the fast-evolving contact center world, our hosted contact center service can provide the reliability, scalability, price and ease of use you are looking for.
The Benefits Of A Hosted Contact Centerr:
- System & User Reporting
- CRM Capabilities
- Do Not Call Compliance & Mobile Number Blocking
- End-to-EndQoS Ease of Self-Management